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GLOBAL OPERATIONS · BPO & SOFTWARE SOLUTIONS

Your Partner for

BPO company UK, call center outsourcing UK USA, inbound outbound contact center, lead generation, software development company, SaaS development, technical support, back office BPO

World-class BPO operations, custom software development, and B2P project partnerships — powered by our in-house team of developers, campaign strategists, and call center experts.

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PROJECTS DELIVERED
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ENTERPRISE CLIENTS
24/7
SUPPORT COVERAGE
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COUNTRIES SERVED
// What We Deliver

End-to-End Services for
Modern Businesses

From inbound call handling to enterprise software — every layer of your operational needs, under one roof.

📞

Inbound Contact Center

Professional inbound call handling, customer support, query resolution, and order management. We represent your brand with excellence — every call, every time.

VOICE · CHAT · EMAIL
📡

Outbound Contact Center

High-performance outbound campaigns — sales calls, appointment setting, customer follow-ups, and retention programs that drive real revenue results.

SALES · RETENTION
☎️

Dialer & Toll-Free Call Forwarding

Advanced auto-dialer systems and toll-free number setup with intelligent call routing and forwarding — maximizing agent productivity and connection rates.

PREDICTIVE · PROGRESSIVE
💻

Custom Software Development

Full-stack development from concept to deployment — web apps, mobile apps, APIs, and enterprise platforms built by our in-house engineering team.

WEB · MOBILE · API
🎯

PPC Calls & Campaigns

Pay-per-call advertising management across Google, Meta, and niche networks. We drive high-intent inbound callers directly to your team at scale.

GOOGLE · META · NATIVE
🚀

Lead Generation

Targeted B2B and B2C lead generation — verified, qualified leads delivered via phone, email, or CRM integration. Volume and quality, both guaranteed.

B2B · B2C · VERIFIED
🛠️

Technical Support Service

Tier 1, 2, and 3 technical support for software, hardware, and SaaS products. Trained agents resolve complex issues with speed and precision.

T1 · T2 · T3 SUPPORT
📂

Back Office Support

Data entry, document processing, order management, claims handling, and administrative operations — handled accurately by dedicated back-office teams.

DATA · DOCS · OPS
☁️

SaaS Platform Development

We design and build scalable SaaS products — multi-tenant architecture, subscription billing, admin panels, analytics, and ongoing DevOps support.

MULTI-TENANT · SCALABLE
// Industries We Serve

Expertise Across
Every Sector

Our teams are trained in the compliance, terminology, and workflows of your specific industry.

🏥Healthcare
🏦Banking & Fintech
🛒E-commerce
🚚Logistics
☁️SaaS & Tech
📱Telecom
🏠Real Estate
Utilities & Energy
// About SJawad Tech

One Company.
Two Powerhouses.

SJawad Tech operates as a dual-capability powerhouse — a fully registered entity in both the UK and US, bridging the gap between enterprise software engineering and high-performance BPO operations.

Our in-house team includes senior software developers, CRM specialists, call center managers, and campaign strategists. Whether you need a B2P project partnership, a complete call center setup, or a custom-built software platform — we deliver with accountability and speed.

We don't just take projects. We become your extended team — embedded in your goals, aligned with your KPIs, and committed to measurable outcomes.

8+
Years in Industry
50+
In-House Developers
99%
Client Retention
48h
Onboarding SLA
🇬🇧🇺🇸🇦🇪🇦🇺
Global Reach
Operations spanning 4 continents
// Why Choose Us

Built Different.
Built to Scale.

⚙️

Own Tech Stack

Proprietary CRM, custom dialers, and AI-enhanced platforms — giving you speed and cost advantages competitors simply cannot match.

🤝

B2P Project Partner

We actively seek and take on B2P (Business-to-Professional) call center projects. If you have campaigns, leads, or projects to outsource — we're your team, ready to deploy immediately.

🔗

Software + BPO in One

No need to manage two vendors. We handle your software development AND your contact center operations under one contract, one relationship, one accountability.

// How We Work

From Brief to
Live Operations

A streamlined onboarding process designed to get you up and running fast.

1

Discovery Call

We understand your goals, volume, and requirements in a focused 30-min session.

2

Custom Proposal

Tailored plan with team structure, SLAs, tech stack, and pricing within 24 hours.

3

Team Onboarding

Dedicated team set up, trained, and briefed on your brand standards within 48 hours.

4

Go Live & Scale

Operations begin with real-time reporting, KPI tracking, and continuous optimization.

// Get In Touch

Ready to Build Together?

Whether you're launching a call center project, need a software partner,
or want to outsource BPO operations — we're one message away.

// FAQ

Frequently Asked
Questions

Everything you need to know before partnering with us.

What BPO services does sjawad Tech offer?

sjawad Tech offers inbound and outbound call center services, lead generation, PPC calls, technical support (Tier 1, 2 & 3), back office support, dialer and toll-free call forwarding, and full campaign management — serving clients across UK, USA, UAE and Australia.

Does sjawad Tech take B2P call center projects?

Yes. We actively seek and accept B2P (Business-to-Professional) call center projects. If you have campaigns, leads, or outsourcing requirements — our team is ready to onboard and deploy within 48 hours.

Is sjawad Tech a registered company?

Yes. sjawad Tech is a UK registered Limited Company (LTD), fully compliant and contract-ready for global clients in healthcare, fintech, e-commerce, logistics, SaaS, and more.

What industries does sjawad Tech serve?

We serve Healthcare, Banking & Fintech, E-commerce, Logistics, SaaS & Tech, Telecom, Real Estate, and Utilities sectors — with industry-specific trained teams and compliance awareness.

How can I contact sjawad Tech?

Reach us via email at support@sjawad.info or WhatsApp at +92 308 346 1757. We provide 24/7 support coverage globally.

Do you develop custom software and SaaS platforms?

Absolutely. Our in-house team of 50+ developers builds web apps, mobile apps, APIs, CRM systems, and fully scalable multi-tenant SaaS platforms from scratch — with complete DevOps and post-launch support.